Terms and Conditions
BJ Live — Know Before You Play

Effective: 2026 — applies to all bj live users

1. Acceptance of Terms

By accessing, browsing, or using the bj live website at bjlive.wine — whether on desktop, mobile browser, or through our Android app — you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these terms, please do not use the platform.

These terms form a legally binding agreement between you (the user) and bj live. They apply to every service offered on this platform, including live casino games, slot games, sports betting, the game lobby, downloadable app, and all promotional offers. These terms should be read alongside our Privacy Policy and Responsible Gaming guidelines, both of which form part of the overall agreement.

bj live reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after any change constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of the current rules.

2. Account Eligibility

To register and use bj live, you must meet the following eligibility requirements without exception:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for you personally.
• You must be acting on your own behalf — you cannot register or operate an account on behalf of another person.
• You must not be on any self-exclusion list or have been previously banned by bj live for any reason.
• You must provide accurate, truthful, and current information during registration and keep it up to date.

3. Registration & Account

Each individual is permitted to hold one account on bj live. Creating multiple accounts — whether under your own identity or using another person's details — is strictly prohibited and will result in all related accounts being closed. Any balances or winnings associated with duplicate accounts may be voided.

Account Security

You are responsible for keeping your login credentials — username, password, and any verification codes — confidential at all times. Do not share your account details with anyone. bj live will never ask you for your password via email, chat, or phone. If you believe your account has been accessed without your permission, contact support immediately.

Account Verification

bj live may request identity or payment verification at any time, particularly before processing a withdrawal. You may be asked to provide proof of identity such as a CNIC, proof of address, or verification of payment method. Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension of withdrawal rights or account closure.

Account Closure

You may request to close your bj live account at any time by contacting customer support. Any pending withdrawals will be processed in the normal course before closure is finalised. bj live also reserves the right to close or suspend any account that violates these terms, without prior notice.

4. Deposits & Payments

All deposits on bj live are processed in Pakistani Rupees (PKR). We support a range of local and widely used payment methods to make funding your account as convenient as possible for players in Pakistan:

• Deposits are credited to your account balance promptly after confirmation from the payment provider. Most mobile wallet deposits reflect within seconds.
• Minimum and maximum deposit limits apply and are displayed at the time of transaction. These limits may vary by payment method.
• Only deposit funds that belong to you. Using another person's payment details is prohibited and may constitute fraud.
• bj live does not charge deposit fees, but your payment provider may apply their own transaction charges. Check with your provider before depositing.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe a deposit was made incorrectly.

5. Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions described below. Withdrawals are processed in PKR and sent to a payment method verified in your name.

Processing Times

bj live aims to process withdrawal requests promptly. Actual transfer times depend on the payment method selected and may vary. Mobile wallet withdrawals via JazzCash or Easypaisa are typically faster than bank transfers. During periods of high volume, processing may take slightly longer.

Conditions for Withdrawal

• Your account must be fully verified before a withdrawal can be approved. This includes identity and payment method verification where requested.
• Funds deposited but not yet played through once are subject to a standard review before withdrawal approval.
• Any applicable bonus wagering requirements must be completed before associated winnings can be withdrawn.
• bj live reserves the right to conduct additional verification checks on any withdrawal request of significant size.
• Withdrawals will only be sent to payment methods registered in your own name. Third-party transfers are not permitted.

6. Bonuses & Promotions

bj live offers bonuses and promotional offers to both new and returning players. All bonuses are subject to specific terms that are displayed at the time the offer is presented. The following general rules apply to all bonuses unless otherwise stated:

• Bonuses must be claimed within their specified validity window. Expired offers cannot be reactivated.
• All bonuses carry wagering requirements. This means you must play through the bonus amount a specified number of times before any associated winnings become withdrawable. The exact multiplier is stated in each offer.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino and table games may contribute at a lower rate. Check the specific offer terms.
• Only one bonus may be active at a time unless specifically stated otherwise in the promotion details.
• bj live reserves the right to withdraw, modify, or cancel any promotion at any time. Players with active bonuses will be notified in such cases.
• Bonuses are intended for personal recreational use only. Any attempt to exploit or systematically abuse promotional offers will result in the cancellation of the bonus, any associated winnings, and may lead to account suspension.

We work hard to keep our bonus terms clear and fair. If you have questions about a specific promotion before opting in, contact our support team — we would rather explain upfront than have any confusion afterwards.

7. Gameplay Rules

bj live hosts a wide range of games including live casino tables, slot games, and sports betting markets covering cricket, PSL, Football, and Esports. The following general gameplay rules apply across the platform:

Game Outcomes

All game outcomes are determined by the underlying game software or live dealer protocols. In the event of a technical error, disconnection, or data discrepancy during a game round, bj live will use server-side records to determine the outcome. The platform's records are considered definitive in any dispute.

Sports Betting

All sports bets are settled in accordance with the official result of the relevant event. Cricket bets — including PSL and T20 international matches — follow the official match result as confirmed by the relevant cricket board. In the event of match abandonment, postponement, or cancellation, bets are settled in accordance with the specific market rules displayed at the time of placing the bet.

Minimum and Maximum Bets

Minimum and maximum stake limits apply to all games and betting markets and are displayed within the game or market interface. These limits exist to maintain platform integrity and may be adjusted by bj live at any time.

Void Bets

A bet may be voided if it was placed in error due to a system malfunction, if the odds displayed were clearly incorrect due to a technical fault, or if the event itself is cancelled or ruled void by the relevant authority. Voided bets are refunded as account credit.

8. Prohibited Conduct

The following activities are strictly prohibited on bj live. Engaging in any of these actions may result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using automated software, bots, scripts, or any other technology to manipulate game outcomes or gain an unfair advantage.
• Colluding with other players to influence game results, particularly in live casino games.
• Registering multiple accounts or using another person's account or identity.
• Depositing or withdrawing funds obtained through fraudulent, stolen, or otherwise illegitimate means.
• Exploiting software bugs, glitches, or errors in a way that provides an unintended advantage. Such cases must be reported to support immediately.
• Using the platform for any purpose other than personal recreational gaming.
• Engaging in abusive, threatening, or harassing behaviour towards other players or any member of the bj live support team.
• Attempting to access restricted areas of the platform or reverse-engineer any part of the website or app.

9. Privacy & Data

bj live collects and processes personal data as described in our Privacy Policy, which forms part of this agreement. By registering an account, you consent to the collection and use of your data for the purposes outlined in that document.

In summary: we collect the information necessary to operate your account, process transactions, verify your identity, and provide customer support. We do not sell your personal data to third parties. Payment data is handled through our payment partners using secure, encrypted channels. All data transmitted between your device and bj live is protected by SSL encryption.

For full details on data collection, storage, your rights, and how to request deletion of your data, please refer to the Privacy Policy.

10. Responsible Gaming

bj live is an entertainment platform. We genuinely care about the wellbeing of our players, and we actively encourage responsible gaming habits. The following guidelines represent our commitment to player welfare:

• Always set a PKR budget before playing and treat it as the cost of entertainment. Do not play with money you cannot afford to lose.
• Set a time limit for each gaming session. Take regular breaks and avoid extended, uninterrupted play.
• Do not chase losses. If a session is not going your way, stepping away is always the right decision.
• Gaming should never feel like a financial strategy or a way to solve money problems. It is entertainment, and it carries risk.
• bj live is strictly for adults aged 18 and above. If you are sharing a device, ensure it is not accessible to minors.

For detailed guidance on self-management tools, recognising problematic gaming habits, and resources for support, visit our Responsible Gaming page.

11. Limitation of Liability

bj live provides its platform on an "as is" basis. While we work continuously to maintain uptime, accuracy, and reliability, we cannot guarantee uninterrupted access or that the platform will be error-free at all times. Scheduled and unscheduled maintenance may temporarily affect availability.

To the fullest extent permitted, bj live shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to loss of gaming opportunities due to technical downtime, data errors, or connectivity issues beyond our control.

bj live is not responsible for delays or failures caused by third-party payment providers, network interruptions, or force majeure events. Where a technical fault on our side results in a clear error in a game outcome or bet settlement, we will make commercially reasonable efforts to investigate and, where appropriate, correct the outcome.

12. Changes to These Terms

bj live may update these Terms and Conditions at any time to reflect changes in platform features, payment processes, legal requirements, or general operational policy. When significant changes are made, registered users will be notified via the platform or email. The updated terms will always be available on this page with a revised effective date at the top.

Your continued use of bj live after any update is published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and may request account closure through support.

13. Contact Us

If you have questions about these Terms and Conditions, need clarification on any specific clause, or wish to raise a concern, our support team is available around the clock via live chat within the platform and app.