Privacy Policy
How BJ Live Protects Your Data

Your privacy is something we take seriously at bj live. This policy explains exactly what personal information we collect, how we use it, who we share it with, and what rights you have over your own data. We have written it in plain language so you can actually understand it — no unnecessary legal jargon.

Last Updated: 2026 Applies to All Users SSL Encrypted

SSL Encryption

Every connection between your device and bj live is protected by SSL encryption. Your account details, payment data, and browsing activity are transmitted securely at all times.

Secure Data Storage

Personal data is stored on secured servers with access controls in place. We do not keep data longer than necessary, and we do not store sensitive payment credentials directly on our systems.

No Data Selling

bj live does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and improve your experience.

Your Rights

You have the right to request access to your personal data, correct inaccurate information, and request deletion of your account data. Contact our support team to exercise these rights.

Payment Privacy

Payment transactions via JazzCash, Easypaisa, Raast, or bank transfer are processed through secure payment partners. We verify your payment method for your protection, not to collect financial data beyond what is needed.

Cookie Transparency

bj live uses cookies to keep your session active, remember preferences, and analyse platform performance. We do not use tracking cookies to follow you across unrelated websites.

Effective: 2026 — applies to all bj live users worldwide including Pakistan

1. Overview

This Privacy Policy applies to everything you do on bj live — whether you are browsing the platform without an account, registering as a new player, depositing funds, placing bets on cricket or PSL matches, spinning slots in the game lobby, or using our Android app. It applies to the website at bjlive.wine and all associated services.

We collect personal information because it is necessary to run an online gaming platform responsibly. Without it, we cannot verify your identity, process deposits or withdrawals in PKR, prevent fraud, or keep your account secure. Everything we collect has a purpose, and we do not collect more than we need.

By registering an account or continuing to use bj live, you confirm that you have read this policy and consent to your personal data being handled as described here. If you do not agree, please stop using the platform and contact our support team to request account closure.

Short version: We collect only what we need, protect it seriously, never sell it, and give you clear rights over your own information. The full details are below.

2. Data We Collect

The information bj live collects falls into three broad categories: information you give us directly, information we collect automatically when you use the platform, and information we receive from payment partners during transaction verification.

Information You Provide Directly

  • Full name and date of birth (used for age and identity verification).
  • Email address (used for account communications and support).
  • Mobile number (used for account verification and important notifications).
  • Residential address (used for identity verification where required).
  • Identity document details such as CNIC (only when verification is required, typically before processing larger withdrawals).
  • Any messages, queries, or complaints you send to our support team.

Information Collected Automatically

  • IP address and approximate geographic location.
  • Device type, operating system, and browser version.
  • Pages visited, time spent, games played, and betting activity on the platform.
  • Login timestamps and session duration.
  • Error logs and technical diagnostics used to maintain and improve platform performance.

Information from Payment Partners

When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer, or other supported methods, our payment partners share limited transaction data with us — such as transaction reference numbers, amounts, and confirmation status. We do not store full card numbers, mobile wallet PINs, or banking passwords.

3. How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. Below is a clear breakdown of what we use your information for:

Purpose Data Used Why It Is Necessary
Account registration Name, email, mobile number, date of birth To create and manage your account on bj live
Identity verification CNIC, name, address To confirm you are who you say you are before processing withdrawals
Payments processing Transaction data, payment method reference To process PKR deposits and withdrawals accurately and securely
Fraud prevention IP address, device info, betting patterns To detect and prevent fraudulent activity and protect all users
Customer support Name, email, account history, messages To respond to your queries and resolve issues efficiently
Platform improvement Usage data, error logs, session data To fix bugs, improve features, and optimise user experience
Promotional communications Email, mobile number To notify you of bonuses and offers — only if you have opted in

We do not use your data for automated decision-making that produces legal effects on your account without human review. If your account is flagged for any reason, a member of our team will review the case manually before any action is taken.

4. Data Sharing

bj live does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Full stop. We share data only where it is strictly necessary to operate the platform and in the following circumstances:

1
Payment Service Providers

We share the minimum required data with JazzCash, Easypaisa, Raast, and other payment partners to process your transactions. These providers have their own privacy policies and security standards, and are only permitted to use your data to fulfil payment processing tasks.

2
Identity Verification Services

Where identity verification is required, we may use a trusted third-party verification partner. Your documents are shared securely and used solely for confirming your identity — they are not retained by the verification partner beyond what is required for compliance.

3
Technology and Hosting Partners

Our platform runs on secure hosting infrastructure. Server and cloud providers may technically have access to encrypted data as part of infrastructure management, but they are contractually prohibited from accessing or using it for any other purpose.

4
Legal Obligations

If we are required to share data by a valid legal order or to prevent serious harm, we may do so. We will always assess such requests carefully and share only the minimum information required. Where permitted by law, we will notify you if your data is requested.

5. Payment Data & Financial Privacy

Handling payment information responsibly is one of our most important obligations. All deposits and withdrawals on bj live are processed in PKR through encrypted payment channels. Here is how we handle your financial data:

  • We do not store full card numbers, mobile wallet PINs, banking passwords, or OTP codes on our servers at any point.
  • Payment processing is handled by our trusted payment partners — JazzCash, Easypaisa, Raast, bank transfer networks, and card processors — each operating under their own security protocols.
  • We retain transaction reference numbers, amounts, and timestamps for the purposes of dispute resolution, fraud prevention, and withdrawal history in your account.
  • Withdrawal requests are verified against the payment method on your account. We will only send funds to a method registered in your own name, which protects you and prevents unauthorised transfers.
  • If a transaction is flagged as unusual, we may temporarily hold a withdrawal and request additional verification. This is a security measure for your benefit.

Reminder: Never share your JazzCash PIN, Easypaisa password, banking credentials, or bj live account password with anyone — including anyone claiming to be bj live support. We will never ask for these details.

6. Cookies & Tracking

Like most websites, bj live uses cookies — small text files stored on your device — to keep the platform working properly and to understand how users interact with it. Here is a breakdown of what we use:

Cookie Type Purpose Can You Disable?
Essential cookies Keep you logged in, maintain session state, and enable core platform functions No — these are required for the site to work
Preference cookies Remember your language, display settings, and game preferences Yes — disabling these may affect your experience
Analytics cookies Track which pages and features are used most, to improve the platform Yes — analytics data is anonymised
Security cookies Detect suspicious activity and protect against account takeover attempts No — these protect your account security

We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly.

7. Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy. Here is our general approach to retention:

  • Active accounts: Data is retained for as long as your account remains open and active on bj live.
  • Closed accounts: After you close your account, we retain core records (transaction history, identity verification records) for a period necessary to comply with fraud prevention obligations and to resolve any pending disputes.
  • Support communications: Messages and support tickets are retained for a reasonable period to enable us to review any recurring issues or disputes related to the same account.
  • Analytics data: Anonymised usage data may be retained indefinitely as it cannot be linked back to any individual user.
  • Deleted on request: Where you have the right to request deletion (see Your Rights below), we will remove personally identifiable data promptly, unless retention is required for a legitimate legal purpose.

8. Security Measures

Protecting your account and personal data is something we invest in continuously. The security measures bj live has in place include:

SSL/TLS Encryption
All data transmitted between your browser or app and our servers is encrypted using SSL/TLS protocols.

Password Hashing
Your account password is never stored in plain text. It is hashed using a secure algorithm before storage.

Access Controls
Internal access to your personal data is restricted to authorised personnel who need it to do their jobs.

Session Monitoring
Suspicious login attempts, unusual locations, and abnormal account activity are monitored and flagged automatically.

While we take every reasonable precaution, no online platform can guarantee 100% security against all threats. You also play a role in keeping your account safe — use a strong, unique password, do not share it with anyone, and contact support immediately if you notice anything unusual on your account.

9. Your Rights

You have meaningful rights when it comes to your personal data on bj live. These rights include:

  • Right to access: You can request a summary of the personal data we hold about you at any time.
  • Right to correction: If any information we hold about you is inaccurate or out of date, you can ask us to correct it.
  • Right to deletion: You can request that we delete your personal data. We will do so unless we are required to retain it for fraud prevention or other legitimate reasons.
  • Right to object: You can opt out of receiving marketing communications from us at any time by contacting support or using the unsubscribe option in any email we send.
  • Right to data portability: You can request a copy of your personal data in a commonly used format.

To exercise any of these rights, contact our support team via live chat within the platform or by email at [email protected]. We will respond to all data-related requests as promptly as possible and always within a reasonable timeframe.

10. Minors

bj live is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on bj live or shared their personal data with us, please contact our support team immediately.

Upon confirmation, we will close the account, delete any associated personal data, and refund any deposits made by the minor in accordance with our terms. We take this matter seriously and act on such reports without delay.

If you share a device with younger family members: Please ensure bj live is not accessible to them. Log out after each session and consider using device-level parental controls where available.

11. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in applicable standards, or updates to the services we offer. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or a platform notification.

We encourage you to review this policy periodically. Your continued use of bj live after an updated policy has been published constitutes your acceptance of the changes. If you have concerns about any update, please contact our support team before continuing to use the platform.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern related to your personal information, our team is here to help around the clock.

Email us at: [email protected]
Or use the live chat inside the bj live platform or app for the fastest response. Our support team is available 24/7 and will handle privacy-related requests with priority.

Privacy FAQs

Quick answers to the most common privacy questions from bj live players.

No. bj live does not sell, rent, or share your personal data with any third party for marketing or commercial purposes. Your data is used only to operate your account, process payments in PKR, and improve the platform experience. The only parties who receive your data are payment processors and verification partners, and only to the extent required for your transactions.

CNIC verification is part of our identity verification process, typically required before processing larger withdrawals. It helps us confirm that you are who you registered as, protects against fraud and money laundering, and ensures funds are only sent to the rightful account holder. Your CNIC details are handled securely and not shared beyond what is needed for verification.

Yes. You have the right to request deletion of your personal data. Contact our support team via live chat or at [email protected] and we will process your request. Please note that some data — such as transaction history — may be retained for a limited period for fraud prevention purposes even after account closure. We will always explain what is being retained and why.

Yes. bj live does not store your JazzCash or Easypaisa PINs, passwords, or full account credentials at any point. Payment transactions are processed through the respective payment provider's encrypted infrastructure. We only receive a transaction reference number and confirmation status. Your mobile wallet credentials never pass through bj live's servers directly.

You can opt out of promotional communications at any time. Every marketing email from bj live includes an unsubscribe link at the bottom — clicking it will remove you from our mailing list immediately. You can also contact our support team directly via live chat to update your communication preferences. Opting out of marketing messages will not affect essential account and transaction notifications.

Play with Confidence on BJ Live

Your data is protected, your payments are secure, and your privacy is respected. Join thousands of Pakistan players already enjoying live casino, cricket betting, PSL markets, and top slots — all in PKR with local payment support.